Company

About Us

We understand security. It not just about a uniformed presence. We choose rather to evoke a feeling of confidence and professionalism within our client’s security deployment system. We always go the extra mile to make our customers most satisfied.

Who we are

Collateral Security and Investigations (CSI) Limited is a highly specialized provider of security solutions in Trinidad and Tobago. Our core business is to offer security solutions to the banking and commercial services sectors.

We pride ourselves on being a professional, courteous and confidential team. As a company, we have been providing services to our clients for half a decade. Our management team is made up of experienced and proven security professionals

Mission Statement

To provide integrated asset security solutions that creates a safe haven for our energy and corporate clients.

company

Business Ethos

Our company was established to improve standards in the local security industry and our professional team is testimony to this. For us, excellence through training is the theme at our training camp. All our personnel are trained through our paramilitary training programme that enforces discipline and procedures.

Collateral Security and Investigations Ltd.’s training programme provides our agents with the knowledge and ability to be truly professional when carrying out their duties. With us quality has always been the basis of our work. Quality is never compromised.

 

Our Approach

For us, customer care is more than a business mantra. It’s a way of life, what we do, how we serve. Given the customer service oriented environments in which we operate, CSI has built in to its corporate culture the underlying hallmarks of Quality Customer Care and under the Code of Conduct must maintain Company and Client Confidentiality.

Our management team and field agents undergo from induction, together with the Core security knowledge and skill elements, requisite Industry specific Customer Service Training. As a means of maintaining this combined skill set all CSI staff are required to undergo Continuous Professional Development in these critical areas.

Why Choose Us

We understand security. It not just about a uniformed presence. We choose rather to evoke a feeling of confidence and professionalism within our client’s security deployment system. We always go the extra mile to make our customers most satisfied.

Experience

In the area of security, experience and capability are key pillars for success. We know security and have a wealth of experience. We constantly strive to ensure that we couple our experience with the up to date security solutions and methodologies.

Adaptability

Security needs are always changing and each client’s needs may just be different. We do our best to ensure that every customer is well taken care of and services provided are done in a quick and efficient manner that is satisfying to you. We believe that communication is key in providing efficient service.

Service

We’ve built our reputation on service. Reliable Service. Our staff is highly trained and experienced and understand the needs of each customer.

 

Our People

team

Management Team

CSI principals have over fifty (50) years of combined experience in the security industry at the managerial and operational level, and are well-respected for their contribution to the advancement of Security procedures in Trinidad and Tobago.

We pride ourselves on being a professional, courteous and confidential team. As a company, we have been providing services to our clients for half a decade. Our management team is made up of experienced and proven security professionals

team

Security Team

We believe our security team is one of the best locally. Our over 100 security agents adhere to a strict code of conduct in order to ensure that our customers receive professional service at all times.

Virtually inconspicuous in an office environment, CSI ensures that all of our agents are equipped with the appropriate gear to blend into the operating environment in which they are deployed whether it is in an office setting or tactically positioned to serve in the field. .

team

Operation & Support

Collateral Security and Investigations is a cool place to work. Internal company department that serve are part of our quality care service delivery are accounting, human resources, health safety and environment and technology services.

Together, CSI Ltd.’s operational and support staff brings a wealth of experience in, bomb detection, law enforcement training procedures, investigations, risk analysis, banking security, port security, airport security, oil and gas surface production operations (inclusive of security requirements)

 

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